Refund Policy

14-Day Money-Back Guarantee — No Questions Asked

Our Promise

If you're not happy with the texts we generated, we'll refund your money. Simple as that.

How It Works

  1. Try the texts — Use them, review them, see if they work for you.
  2. Not satisfied? — Email us within 14 days of your purchase.
  3. Get your money back — We'll process your refund, no questions asked.

How to Request a Refund

Send an email to contact@millai.eu with:

  • Your email address (the one you used to order)
  • Date of purchase
  • Brief reason (optional, but helps us improve)

Refund Timeline

  • Request processing: Within 24-48 hours
  • Money back: 3-10 business days (depends on your bank/payment provider)

What's Covered

Eligible for Refund Not Eligible
All paid packages (STARTER, GROWTH, SCALE) FREE TRIAL (it's free, nothing to refund)
Requests within 14 days of purchase Requests after 14 days
Quality issues, not what you expected Abuse (ordering, using texts, then requesting refund)

Your Legal Rights

If you're a consumer in the European Union, you have the statutory right to withdraw from the contract within 14 days without giving any reason. Our refund policy is in addition to (not instead of) your legal rights.

Questions?

If you have any questions about our refund policy, reach out:

Email: contact@millai.eu

Why do we offer this?

We're confident in what we deliver. If it doesn't work for you, we'd rather give you your money back than have an unhappy customer. We're small business owners too — we get it.